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Contact
General enquiries
Lincolnshire Co-op
Stanley Bett House
15/23 Tentercroft Street
Lincoln
LN5 7DB
Phone: 01522 512211
Fax: 01522 511 405
Email: enquiries@lincolnshire.coop
The Membership Team
Phone: 01522 781 135 (Monday-Friday 8.30am-5pm)
Or send us a message using our form.
Members' helpdesks
Members' helpdesks can help you with any enquiries you have about your Lincolnshire Co-op dividend card or share account. Helpdesks are available at the following locations:
Concerns
People and Performance
Lincolnshire Co-op
Stanley Bett House
15/23 Tentercroft Street
Lincoln
LN5 7DB
Switchboard: 01522 533316
Fax: 01522 781 141
Email: concerns@lincolnshire.coop
If your complaint is relating to a credit agreement:
If we haven't issued our 'final response' within eight weeks from the date you first raised your complaint, or if you're dissatisfied with our response, you can ask the Financial Ombudsman Service for an independent review. The Financial Ombudsman Service will only consider your complaint once you've tried to resolve it with us first.
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Switchboard: 08450 801800
Website: www.financial-ombudsman.org.uk
Email: complaint.info@financial-ombudsman.org.uk
Vacancies & recruitment
Lincolnshire Co-op
Stanley Bett House
15/23 Tentercroft Street
Lincoln
LN5 7DB
Switchboard: 01522 533316
Fax: 01522 781 141
Email: careers@lincolnshire.coop
Property
Estates and Property
Lincolnshire Co-operative Ltd
Stanley Bett House
15/23 Tentercroft Street
Lincoln
LN5 7DB
Phone: 01522 781110
Email: Property@lincolnshire.coop
Press queries
Communications team - Email communications@lincolnshire.coop
Insurance details
For incidents occurring after 1 July 2016
Insurer: Aviva Insurance
Policy number: 100573944 CLP
For incidents occurring between 1 July 2015 - 30 June 2016
Insurer: Aviva Insurance
Policy number: 100516083 CCI
For incidents occurring before 1/7/2014
Insurer: Co-operative Insurance, Miller Street, Manchester M60 0AL
Policy numbers: 24697149 CCI (property and liability) or 52SKL7079954 (company vehicles) or 25001921 CMT (vehicle servicing/repairs).
Complaints about NHS Pharmacy services
We aim to provide a caring, high quality healthcare service to all of our patients and our communities. We realise we may not always get this right.We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. More information can be found here: https://www.england.nhs.uk/contact-us/complaint/
All complaints will be treated with dignity, respect and be investigated thoroughly.
During the process of investigating complaints, we may need to share confidential information with another healthcare professional, for example, your GP. Please be rest assured that confidential information will not be shared with a third party without your explicit consent.
We hope that we resolve your complaint to your satisfaction and we can reflect on any points raised to improve our service to you.
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